Robots in the job market are realities now! And the future also holds many other innovations in this area.
Therefore, please find out how this trend can impact your business and what are its main advantages that put you ahead of the competition.
Ever Heard Of Robot Technology?
Indeed, just reading the term robotic technology, you can already imagine it has to do with our robot friends, right? RIGHT!
Any technology that operates in creating, developing and qualifying machines, computers, software and systems, with the representation of robots, can be considered a robotic technology.
But What Are Robots?
Well, making a broader conceptualization, robots can be understood as artificial agents composed of integrated circuits that perform activities and movements similar to humans, whether simple or complex.
The first models of robots date back to 1924 when they began to work on telephone systems. Today, it is already possible to find robots working in several areas, such as industry, education, retail, health, transport, and communication.
There are different types of robots, but the most famous today are those working to grow the online job market: Chatting robots. Keep reading and learn more.
The trend towards the automation of robotic processes involves Artificial Intelligence, which is bringing changes in the job market through the creation of new functions and advances in existing technologies.
And What Are Conversational Robots?
Conversation robots, or chatbots, are used online for online services. And when they have Artificial Intelligence, they are no longer robots with rigid responses and become more evolved with each service.
These robots act as virtual assistants that complement or replace other forms of access to support, conflict resolution, disclosure and service in general.
Its actions occur through direct responses to questions from customers or potential customers within coherent and fluid dialogues, which can last several minutes and remain humanized as if the online user were talking to a natural person.
This technology is also known as “automatic chat”, “automated chat”, and “virtual attendant”, among others.
The Evolution Of Robots In The Labor Market
Robots arrived and conquered their spaces to help with the automation of services, that is, to make it possible to focus human work on more complex and less repetitive activities.
From a mechanical robotic era, between crafts and industrialization, we have reached the present day, with innovations in automation, in which these intelligent assistants work over the internet and within different systems, offering services 24 hours a day and even seven days a week.
All this provided the emergence of a collaborative Science that studies these robotic technologies: Collaborative Robotics.
But Then, What Is Collaborative Robotics?
This Science allows robots and humans to work collaboratively and achieve environments with greater integration, productivity and better results.
Therefore, when humans and robots work together, the idea is to maintain a human presence in the job market.
Instead, it serves to unite them to enhance, enhance, and specify the functions of each. And even propitiation the emergence of other spheres of action.
And to prove everything reported so far, we will present some advantages of using Robots in the job market.
Robots In The Job Market: Main Advantages
Several advantages of having a robot working for your business have already been identified. Discover some of them now:
Each robotic process involves planning, development, testing, execution and evaluation. As a result, errors are calculated and accuracy in service quality increases, eliminating old human errors. And reducing waste.
More Presence And Productivity
Virtual assistants can be available 24 hours a day! Whole year! And they can increase the productivity of companies, as they can carry out several services simultaneously, even through different digital channels.
Profits And Cost Reduction
With this increase in presence in various communication locations and the reduction of failures, it is possible to count on cost reduction and, thus, growth in profits and production.
Greater Human Engagement
We are not necessarily talking about reducing the number of human employees but optimizing the time of these employees on essential tasks.
This can reduce salary costs, encourage more extraordinary dedication from employees dedicating themselves to their specific functions and increase business production.
Also Read: How Robotics Influences The Job Market