Types of Clouds: With the digital transformation era, several companies have adopted a culture of innovation in their processes, as is the case with implementing management software.
This trend has made cloud computing services essential for the development of companies, as they contribute to greater productivity, security and reliability in data control operations. Next, check out the existing cloud types!
The public cloud uses resources and services provided by open platforms, which are contracted by customers, without the need to rely on their own IT infrastructure.
This way, the public cloud makes data storage resources available through a provider. In this case, the only cost for the company is the contracting of the service, and it varies according to the capacity used.
Therefore, this type of cloud is suitable for companies that want to take advantage of technology without necessarily investing in IT tools. One of its advantages is scalability, as you adjust the capacity to your needs. However, the company has less control over data security when using a public cloud.
We also have the private cloud, aimed only at a business. In this sense, it covers all the public cloud functions, but its infrastructure is unique and exclusive to the institution that made the contract.
In other words, the private cloud has greater security and several advantages, such as the internal control of servers, which is suitable for corporations that want more excellent reliability, data integration and process security. It is worth noting that, due to the need for its infrastructure, this type of cloud has a higher price, and it is up to the company to evaluate the cost-effectiveness of this solution.
A solution that has the security of storing information in a private cloud but reducing the cost, the community cloud has the potential to become a trend for micro-enterprises and even individual entrepreneurs.
With this model, several companies share access to a private cloud. In addition to being an exciting strategy for small businesses, organizations that work with franchise systems can adopt it, ensuring technology and data security for their franchisees. The community cloud is also essential in these cases, as it allows sharing access to information more easily.
Finally, we have the hybrid cloud. From the very meaning of the name, it can be inferred that it merges the functionality of two types: public and private cloud. In this way, it seeks to fit the benefits of each option into a single version.
Thus, we have greater scalability and lower operating costs, which are characteristics of the public cloud. At the same time, we obtain more secure storage of critical data, thanks to the private cloud.
Cloud Services For Companies
If you would like to know the different types of cloud that exist in the market today, then it’s time to check out some of the most used services in the corporate market.
After all, all this technology will only guarantee a competitive advantage from the moment companies understand which solutions can boost their business.
You’ve probably heard of cloud PBX if your company already uses VoIP or IP telephony. This telephony service is nothing more than a virtual PBX that eliminates the need for any hardware when configured with IP trunks and extensions.
With this cloud telephony service, the Call Center gains even greater geographic autonomy, is ready for the home office and scalable to accompany the growth of its operation, with real-time monitoring of the recorded information.
It is a new concept in customer service that provides for the complete integration of the channels used to communicate with the target audience. It is not just about offering a series of means but mainly about breaking down the barriers between them, ensuring that the customer has a unified experience.
For consumers, the main benefit of omnichannel is the ease of contact with the company. He can use the most comfortable method to get to know the products or services, make the purchase, remove the goods, clear up his doubts or even make the exchange. The organization understands that these various access points represent the business and provide the best possible experience through all of them.
That was the primary information about which types of clouds and the difference between them. Now that you know how each one works, it is essential to understand how to choose the best type according to the company’s needs.